Description

This playbook is a step‑by‑step digital guide to stabilize small and midsize businesses in 30–90 days. You will learn a triage model for cash, customers, and capacity, and how to pick the first three moves. The package includes a daily standup script, a burn‑down tracker, and a vendor negotiation worksheet. You will use a throughput model to spot bottlenecks and a cost‑to‑serve calculator to refocus effort. A morale section gives you language for hard messages during restructuring without losing key people. You will receive templates for service level definitions and a promise board for customer communication. The playbook shows how to stage a 14‑day experiment to prove a new operating rhythm. You will get a board update template that explains progress in three charts anyone can read. There is also a risk map and early‑warning indicator list to prevent regression after the turnaround. By using this playbook, you can help clients stabilize quickly and rebuild trust with stakeholders. The resources are designed for practicality first—no jargon, just tools that change outcomes. Everything can be adapted to services, light manufacturing, or digital businesses.

Digital guide + spreadsheets + communication templates

Self-paced, designed for 30–90 day programs

Crisis triage, throughput analysis, cost‑to‑serve, vendor talks, stakeholder reporting.